Senior Director, Information Technology

Company: National Indoor RV Centers
Location: Lewisville
Posted on: November 9, 2024

Job Description:

National Indoor RV Centers is seeking a leader for our IT organization. The Senior Director of Information Technology is responsible for overseeing the implementation, maintenance, and administration of information systems and equipment in accordance with organizational objectives. This position is responsible for defining and prioritizing business needs, developing initiatives, and driving the strategic planning and road mapping of company-wide IT projects. The Senior Director will provide leadership, innovation, and oversight to ensure the integration of business needs and processes for IT systems, applications, and networks, along with the design of systems/network/applications, capacity planning, system security, system integration, database management, VoIP systems, customer service, technical support and help desk. As a Senior Director of IT, you will:

• Oversee our internal IT infrastructure, including but not limited to the Motility Systems 2000/Sys2k system, the company-wide Microsoft suite, Microsoft SQL, Salesforce, Paylocity, etc.
• Manage technical resources to ensure that the IT team can complete deadlines and achieve objectives.
• Lead a team of IT Helpdesk professionals and Software Engineers.
• Provide leadership to write scripts that generate automatic reporting and data consolidation.
• Define the network security infrastructure, manage security budgets, and lead both internal and external vendor IT audits.
• Design user-friendly interfaces and functionalities.
• Maintain and evaluate the existing ERP system to ensure data integrity and user functionality.
• Work with third party vendors, maintain budgets and forecast project costs.
• Establish and approve operating policies and procedures to ensure computer equipment, hardware, and software operate in alignment with organizational needs and standards.
• Monitor performance reports and user feedback to develop insights and strategies for operational and business initiatives.
• Be responsible for IT project planning, project initiation, and project execution.
• Ensure robust data management practices, including data development, data architecture, and data governance.
• Participate in code reviews to ensure consistency and quality across the team.
• Work collaboratively with the senior leadership team, location managers, and corporate support staff on all aspects of company IT business needs.
• Present a professional image; promote and deliver an exceptional customer experience.
• Perform diagnostic tests and resolving issues.
• Provide training and support for end-users.
• Adhere to workplace safety guidelines; maintain a clean work area.
• Reports to the Company's corporate CFO.
• Other duties as assigned.
  Qualifications:
  • Minimum of 10+ years of management experience in directing and supporting IT, hardware, software, network infrastructure, and systems in a large multi-tiered environment.
  • Minimum of 10+ years in a leadership role managing cross-functional teams or teams in multiple locations.
  • Bachelor's or master's degree in Computer Science, Software Engineering, or a related field.
  • Familiarity with Windows enterprise networking features such as Active Directory, DNS, DHCP, and NPS.
  • Familiarity with the design and development of software applications using programming languages such as C#, Powershell, Java, Python, or C++.
  • Knowledge of hardware and software for administrative computing, and full featured VoIP systems.
  • Previous experience managing the RFP and implementation of a company-wide ERP system is strongly preferred.
  • Familiarity with software development tools such as Visua--- Studio and git.
  • Previous experience writing clean, efficient, and maintainable code.
  • The ability to plan, lead, organize and communicate with internal customers.
  • Technical competence is expected, but equally important is understanding internal customer functions and operation to best meet operation's needs.
  • Valid driver's license.
  • Travel may be required on a quarterly basis to oversee development projects and ensure alignment with business goals. Environmental Impacts & General Physical Requirements:
    • In-office location at our Lewisville, TX corporate office.
    • May work long hours or irregular schedules to meet project deadlines.
    • The job requires sitting for extended periods of time, working on a computer or laptop.
    • May need to work on weekends or holidays if there are critical issues with IT issues that require immediate attention. What We Offer: We believe in investing in our employees with a great benefits package and ongoing training to help you reach your career goals:
      • Medical, Dental, and Vision - Available 1st of the month following start date
      • Voluntary Supplemental benefits (STD, LTD, Life, Accident, Critical Illness)
      • Over 100 hours of PTO in the 1st year
      • 4 paid Holidays and 40 hours of Floating Holiday
      • 401k
      • Industry leading pay
      • Brand new facilities
      • Advancement opportunities We are an Equal Opportunity Employer (EOE). All applicants must be able to pass pre-employment testing including a background check, MVR, and drug screen.
        
        
        
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Keywords: National Indoor RV Centers, Grapevine , Senior Director, Information Technology, Executive , Lewisville, Texas