General Manager

Company: TGIF (Thank God It's Friday)
Location: Dallas
Posted on: November 13, 2024

Job Description:

ROLE PURPOSEThe General Manager is responsible for ensuring a smooth dining and bar experience for customers. This includes timely seating and food delivery as well as proper attention from cocktail servers. Also responsible for the coordination of staff includes assigning sections in which cocktail servers work, ensuring adequate staffing for the anticipated meal count and adjusting staff levels when dining traffic is less than expected.KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Manage the restaurant and ensure the Company's standards of quality, service and operations are maintained to include: managing scheduled shifts, daily decision making, staff support, guest interaction, and planning while upholding standards, product quality and cleanliness.
• Experience managing a cost center, and analyzing financial profit and loss results and other key performance data.
• Managing others and provides ongoing and honest feedback, coaching and development to managers and employees.
• Evaluates performance fairly and frequently and holds managers and team members accountable to results.
• Maintain an accurate and up-to-date manpower plan of Restaurant staffing needs.
• Use appropriate selection tools to interview all Restaurant hourly employees, ensuring employees hired meet Company standards.
• Ensure compliance with safety and health regulations.
• Hire, train, and supervise front of house staff, making sure they meet customer service and sales objectives.
• Oversee preparation of public areas before guests arrive, and maintain cleanliness during business hours.QUALIFICATION REQUIREMENTS
  • 3 or more years' experience as a restaurant manager in a casual/fine dining environment
  • Must be capable of performing all functions and meeting qualification standards for all hourly positions
  • Prior knowledge and experience in purchasing and production
  • Must have extensive knowledge of fine wine and craft specialty drinks
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Keywords: TGIF (Thank God It's Friday), Grapevine , General Manager, Executive , Dallas, Texas